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Functional
(Swim Lanes) Mapping Definition
Swim Lane diagrams are
essentially process maps. They provide us with a means of integrating
steps in a process with the information and people involved. A Swim
Lane Diagram is an enhanced flowchart that incorporates additional
information such as people involved, points of interaction, means of
contact, and flow of information.
The Swim Lane diagram tells
a robust story about who does what and when. By listing the functional
participants along the left side, it clarifies what each function does
and their interactions. It demonstrates when hand-offs occur and shows
relative timing. The diagram provides a big-picture perspective and
cross-functional teams appreciate understanding how they intermingle.
 Swim
Lane Diagrams require the Acrobat Reader to view information in the Portable Data Format.
Download your free copy at the Adobe Internet site.
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Human
Resources Business Process Analysis